3-2. Cancelling an Order [Ordering & Cancelling] May 16, 2020 14:45 Updated Cancelling an Order Once your order is in process, it's not possible to cancel your order. Related articles 3-3. Pre-ordering [Ordering & Cancelling] 3-1. How to Order [Ordering & Cancelling] 2-1. Exchange & Refund Policies [Exchange & Refund][Webstore Purchases only] Why is my order cancelled? 1-1. Delivery Options & Rates [Dispatch & Delivery]