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2-1. Exchange & Refund Policies [Exchange & Refund]
Exchange & Refund Policies
- Exchanges will be accepted within 7 days from the date of tax receipt in saleable condition. You have to provide our staff with tax receipt.
- All exchanges will be processed only at Kinokuniya Singapore Main Store, Customer Service Counter.
- Pictorial Book(s) can only be exchanged for the same title(s).
- We regret that no refund will be made.